All articles

Orders, Cancellations & Exchanges

How do I cancel my order?

We're happy to help you cancel your order.  You can do so quickly and easily using our online form.  Alternatively, please contact our customer service team at 1-866-661-9606.  When contacting us, please provide your order number or email address and

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible, items must be returned in their original condition with all tags and packaging intact. Please note that a 10% restocking fee applies to all returns. Clearance and parts i

My order was marked delivered but it’s not here.

We understand it's frustrating when a package doesn't arrive as expected. If no one was home at the delivery time, the carrier would leave the package in a safe location, such as near the door, in a mailbox, or with a neighbor. Be sure to check aroun