What do I do if I receive the wrong item in my order?Updated 2 months ago

We're very sorry to hear that you received the wrong item in your order! We understand this is a frustrating inconvenience.

To help us quickly correct this issue and get the correct product shipped to you, please report the details using the link below:

https://www.artika.com/en/return

When submitting your request, please ensure you include:

• A photo of the item you received by mistake.

• The name/model number of the correct item that is missing.

• Also, kindly check your package thoroughly for any notes or packing slips indicating that your correct item(s) may have been shipped separately.

Let us know if you need any further assistance once you have submitted the return request!