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Frequently Asked Questions - FAQs

I need to order a Glass Cylinder replacement

If your light fixture's glass shade is broken, please follow the steps below to order a replacement part at a small cost. If you have a customer service issue related to a faulty item or warranty coverage, please call customer service at 1-866-661-96

What is the warranty of your products?

The maximum warranty period is five years, though it may vary depending on the product. For specific details, please refer to the instruction manual included with your product. Let us know if you need further assistance!

What is the warranty of your parts?

The warranty period is one year. Let us know if you have any questions!

Do I need to register my products?

You may register your product(s) here: https://www.artika.com/en/product-registration

What do I do if I can't find the product receipt?

We can only consider the warranty to be valid if you present us with the product's original receipt. If you are unable to find it, please contact the store in which the purchase was made. We also highly recommend you register your product(s) once rec

List of Compatible Dimmers

Here is the list of compatible dimmers: