Artika USA

Find relevant information about Artika products, warranty, shipping and returns all in one place.

Artika Customer Service Help Center

How do I cancel my order?

Do you offer refunds or exchanges?

My order was marked delivered but it’s not here.

Orders, Cancellations & Exchanges

How do I track my order?

What if my package gets lost or arrives damaged?

What is your shipping policy?

Do you ship worldwide?

How long does delivery take?

Shipping & Delivery

How do I make a return?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

What is your price policy?

Returns & Refunds

I need to order a Glass Cylinder replacement

What is the warranty of your products?

What is the warranty of your parts?

Do I need to register my products?

What do I do if I can't find the product receipt?

List of Compatible Dimmers

Frequently Asked Questions - FAQs

Solar Product FAQs & Support

Manual

Fan Remote

Resale Policy

Product Information

What information is needed to order a replacement part?

To order a replacement part for your product, we require the following information:

<p>To order a replacement part for your product, we require the following information:</p><ul><li>Full name</li><li>Phone number</li><li>Complete address</li><li>Part number or measurements</li><li>Email address</li><li>Receipt</li><li>Pictures depicting the issue</li><li>Description of the issue</li></ul>

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