Shipping & Delivery
How do I track my order?
I appreciate your patience while we prepare your items for shipment. Once your order has been fully processed and shipped, you will automatically receive a confirmation email with your tracking number. If you prefer, you can also contact us at 1-866-
What if my package gets lost or arrives damaged?
At Artika, we strive to ensure every order reaches you in perfect condition. However, if an issue occurs during transit, here’s how we can help:. Lost in Transit:If your order appears to be lost, please contact our customer support team with your ord
What is your shipping policy?
SHIPPING RATES (CANADA & UNITED STATES)We offer flat-rate shipping on orders shipped to Canada and the United States:. Canada: $9 flat rate. United States: $11 flat rate. (Some exceptions apply—see below.). Please note that our partners for U.S. and
Do you ship worldwide?
We do ship to most countries; however, there are a few locations to which we are unable to send orders. Currently, we do not ship to Alaska, Hawaii, and Puerto Rico. If you have been waiting more than 10 days to receive your order, please contact our
How long does delivery take?
Please note that delivery times are estimates and may vary based on your destination and the shipping method selected. Standard Delivery typically arrives within 3 to 10 business days from the date your order is shipped.
Are there shipping and handling costs?
We offer flat-rate shipping for orders shipped to Canada and the United States:. Canada: $9 flat rate. United States: $11 flat rate. Exceptions / exclusions. Canada: Yukon, Northwest Territories, Nunavut. U.S.: Alaska, Hawaii, Puerto Rico. Internatio
My order was marked delivered but it’s not here.
We understand it's frustrating when a package doesn't arrive as expected. If no one was home at the delivery time, the carrier would leave the package in a safe location, such as near the door, in a mailbox, or with a neighbor. Be sure to check aroun