Artika USA

Lost packagesAt Artika we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at 1-866-661-9606 with your order number and any relevant details. Damaged packagesWe&apos;re sorry to hear that your package arrived damaged. Please note that the item left our warehouse in perfect condition, and it seems the damage occurred during transit.&#xA0;In such instances, please report to our customer support team at 1-866-661-9606.Could you kindly provide photos of the box and the damaged item? This will help us notify UPS and expedite a replacement or refund for you.&#xA0;

Lost packages. At Artika we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at 1-866-661-9606 with your order number and any relevant de

What if my package gets lost or arrives damaged?

Shipping & Delivery

How do I cancel my order?

Do you offer refunds or exchanges?

My order was marked delivered but it’s not here.

Orders, Cancellations & Exchanges

How do I track my order?

What is your shipping policy?

Do you ship worldwide?

How long does delivery take?

How do I make a return?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

What is your price policy?

Returns & Refunds

I need to order a Glass Cylinder replacement

What is the warranty of your products?

What is the warranty of your parts?

Do I need to register my products?

What do I do if I can't find the product receipt?

List of Compatible Dimmers

Frequently Asked Questions - FAQs

Product Manuals

Product Information

What if my package gets lost or arrives damaged?Updated 3 months ago