I am sorry to hear that you need to cancel your order. We are here to assist you and hope to make this process as smooth as possible. To ensure your order is successfully canceled before it ships, please contact Artika Customer Care immediately:. Pho

I am sorry to hear that you need to cancel your order. We are here to assist you and hope to make this process as smooth as possible.To ensure your order is successfully canceled before it ships, please contact Artika Customer Care immediately:<ul><li>Phone: Call us directly at 1-866-661-9606.</li><li>Email: Send an email request to support@artika.com.</li></ul>If your order has not yet shipped, we will process your cancellation and issue a full refund immediately. Please note that if the order has already been shipped, it will be subject to our standard return policy once you receive it.

How do I cancel my order?

To help you order a replacement part for your product, we kindly ask that you provide the following information:. Full name. Phone number. Complete address. Part number or measurements. Email address. Receipt. Photos clearly showing the issue. A brie

To help you order a replacement part for your product, we kindly ask that you provide the following information:<ul data-start="186" data-end="373"><li data-start="186" data-end="199" style="font-size: 16px;">Full name</li><li data-start="200" data-end="216" style="font-size: 16px;">Phone number</li><li data-start="217" data-end="237" style="font-size: 16px;">Complete address</li><li data-start="238" data-end="269" style="font-size: 16px;">Part number or measurements</li><li data-start="270" data-end="287" style="font-size: 16px;">Email address</li><li data-start="288" data-end="299" style="font-size: 16px;">Receipt</li><li data-start="300" data-end="336" style="font-size: 16px;">Photos clearly showing the issue</li><li data-start="337" data-end="373" style="font-size: 16px;">A brief description of the issue</li></ul>We understand how inconvenient this situation can be and appreciate your cooperation in helping us resolve it as quickly as possible.

What information is needed to order a replacement part?

Artika USA

Orders, Cancellations & Exchanges

How do I track my order?

What if my package gets lost or arrives damaged?

What is your shipping policy?

Do you ship worldwide?

How long does delivery take?

My order was marked delivered but it’s not here.

Shipping & Delivery

How do I make a return?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

What is your price policy?

Do you offer refunds or exchanges?

Returns & Refunds

I need to order a Glass Cylinder replacement

What is the warranty of your products?

What is the warranty of your parts?

Do I need to register my products?

What do I do if I can't find the product receipt?

List of Compatible Dimmers

Frequently Asked Questions - FAQs

Solar Product FAQs & Support

Manual

Replacement Ceiling Fan Remote Controls

Resale Policy

How to Pair or Unpair Your Fan Remote Control

Product Information