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Frequently Asked Questions - FAQs

I need to order a Glass Cylinder replacement

If your light fixture's glass shade is broken, please follow the steps below to order a replacement part at a small cost. If you have a customer service issue related to a faulty item or warranty coverage, please call customer service at 1-866-661-96

What is the warranty of your products?

At Artika, we stand by the quality and reliability of our products. That’s why all Artika products come with a 5-year limited warranty, as clearly stated on our packaging. Our warranty includes:. ⚠️ Note: Some products do not have spare parts availab

What is the warranty of your parts?

The warranty period is one year. Let us know if you have any questions!

Do I need to register my products?

You may register your product(s) here: https://www.artika.com/en/product-registration

What do I do if I can't find the product receipt?

We can only consider the warranty to be valid if you present us with the product's original receipt. If you are unable to find it, please contact the store in which the purchase was made. We also highly recommend you register your product(s) once rec

List of Compatible Dimmers

Here is the list of compatible dimmers: